Frequently Asked Questions
Booking & Payments
Q: Is there a booking deposit fee?
A:
Yes. There is a non-refundable $25 booking fee for virtual consultations held via Google Meet, Zoom, or phone call. These sessions are 30 minutes long, and the fee is applied toward your final event cost.
For in-person consultations, the fee is $120 for a one-hour meeting. This rate covers the additional travel and accommodations required for in-person service, along with the dedicated office space provided for your private consultation.
Q: Is a deposit required for the Platinum, Gold, and Silver packages?
A: Yes, a non-refundable deposit of 50% is required to secure your booking. This deposit covers both Navie Events planning services and party-related expenses (venue, food, décor, entertainment, etc.). The balance (final 50%) must be paid at least 1 month before your event.
Q: What are the payment options?
A: We offer flexible payment options through PayPal, Square, Apple Pay, and Venmo. Payment plans can also be arranged during your consultation.
Q: How is the total price determined?
A: Pricing is customized based on your guest count, preferences, and event details. After your consultation, you’ll receive a detailed invoice that covers:
• Event planning services
• Venue rental
• Catering & food
• Décor & setup
• Entertainment & additional services
Services Offered
Q: What services does Navie Events provide?
A: We offer full-service event planning, coordination, and design for weddings, corporate functions, birthday parties, bridal & baby showers, brunches, bachelorette parties, private dining, game-day events, and intimate gatherings.
Q: Do you offer event planning for destination events?
A: Yes! We handle logistics like travel arrangements, vendor coordination, permits, and more. Please note: additional fees apply to cover transportation, hotel, and travel-related expenses for our team.
Q: Do you provide event staff?
A: Yes, for an additional cost, we can provide event staff such as coordinators, servers, and bartenders from our trusted network of professionals.
Q: Do you offer luxury car services?
A: Yes, we provide luxury car services (5-hour minimum) at $300/hr. Currently, we’re offering a discounted rate of $200/hr, which includes a chauffeur and gas.
Q: Do you offer food catering services?
A: Yes! We’ll work with you to design a customized menu to fit your event theme and preferences.
Q: Can you accommodate specific requests or themes?
A: Absolutely! Whether it’s a theme, special request, or personalized detail, we’ll bring your vision to life.
Packages & Customization
Q: Are your packages flexible if I need additional services later?
A: Yes, you can always add services after booking. Additional costs may apply, depending on the scope and complexity of your requests.
Q: Are there special packages or discounts available?
A: We occasionally offer seasonal discounts or special packages. Updates will be announced on our website and socials.
Q: What additional costs should I expect beyond the planning fee?
A: Additional costs may include décor, catering, venue rentals, entertainment, photography, and transportation. These depend on event size, vendor choices, and your vision.
Booking Timeline
Q: When should I book an event?
A: For large events, book 6–12 months in advance. Smaller parties can be booked 2–4 months ahead. The earlier, the better!
Q: How big is the Navie Events team?
A: Our team is currently 3 strong and growing!
Q: How can I book an event?
A: You can book your consultation directly through our Consultation Page. Virtual consultations (Google Meet, Zoom, or phone call) are $25 for 30 minutes, and this fee is applied toward your final event cost. In-person consultations are $120 for a 1-hour private meeting. To book, visit our Consultation Page, email navieevents@gmail.com, or call/text (201) 922-9483. (Tip: booking online is the fastest way!)
Weather & Cancellations
Q: What happens if there’s bad weather on my event day?
A: Don’t worry! We always prepare a backup plan so your event runs smoothly rain or shine.
Q: What if bad weather forces us to cancel?
A: We’ll work with you to reschedule at the earliest date available.
Q: What should I do if I need to cancel my event?
A: Cancellations may result in fees due to non-refundable vendor commitments. To avoid fees, cancel at least 30–60 days in advance.
Cancellation Fee Chart
• Platinum: $500 (≤50 guests), $750 (≤100), $1,200 (≤200), $1,700 (300+)
• Gold: $200 (≤50), $300 (≤100), $400 (≤200), $675 (300+)
• Silver: $275 (≤50), $400 (≤100), $600 (≤200), $800 (300+)
Feedback & Reviews
Q: How can I provide feedback about my experience?
A: We love hearing from our clients! You can:
• Tag us on Instagram
• Leave a comment on our posts
• Send testimonials through DM or via the reviews section on our website
Your feedback helps us grow and showcase our client experiences!