Contact Us
We’d love to hear from you! For all questions regarding orders, products, shipping, or general support, please reach out to our Customer Care Team.
Email Support
For general inquiries, order support, or product questions, please email us at customerservicenavieour@gmail.com We aim to respond within 24-48 hours during regular business hours.
Phone Support
You may also reach our team by phone during business hours.
551-213-6392
Monday – Friday
9:00 AM – 5:00 PM (EST)
Fastest Way to Reach Us
For the quickest assistance, we highly recommend using the Customer Support Chat (the bubble chat icon) directly on our website. Messages sent through chat are seen faster and typically receive the quickest response.
Social Media Messages
Please note: We do not provide customer service through social media DMs. Messages sent through Instagram, TikTok, or other platforms may not be seen and cannot be used for order or account support.
Business Hours
Our team is available Monday through Friday, 9:00 AM – 5:00 PM EST. We’re closed on weekends and public holidays but will get back to you as soon as possible.
At Navieour, we’re here to ensure a smooth and enjoyable shopping experience. If there’s anything we can do to help, don’t hesitate to reach out. We look forward to connecting with you!
Our Office
Navieour LLC
1178 Broadway, 3rd Floor #4053
New York, NY
10001 United States
Monday - Friday
9am - 5pm EST
Saturday - Sunday
Closed
