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Contact Us

We’d love to hear from you! For all questions regarding orders, products, shipping, or general support, please reach out to our Customer Care Team.

 

 

Email Support

For general inquiries, order support, or product questions, please email us at customerservicenavieour@gmail.com  We aim to respond within 24-48 hours during regular business hours.

 

 

Phone Support

You may also reach our team by phone during business hours.

551-213-6392

Monday – Friday

9:00 AM – 5:00 PM (EST)

 

 

Fastest Way to Reach Us

For the quickest assistance, we highly recommend using the Customer Support Chat (the bubble chat icon) directly on our website. Messages sent through chat are seen faster and typically receive the quickest response.


 

Social Media Messages

Please note: We do not provide customer service through social media DMs. Messages sent through Instagram, TikTok, or other platforms may not be seen and cannot be used for order or account support.

 

 

Business Hours

Our team is available Monday through Friday, 9:00 AM – 5:00 PM EST. We’re closed on weekends and public holidays but will get back to you as soon as possible.

 

At Navieour, we’re here to ensure a smooth and enjoyable shopping experience. If there’s anything we can do to help, don’t hesitate to reach out. We look forward to connecting with you!


Our Office

Navieour LLC

1178 Broadway, 3rd Floor #4053

New York, NY

10001 United States

Open in maps

Monday - Friday
9am - 5pm EST

Saturday - Sunday
Closed